Consulting Services

Consulting Module #6

Key Indicators / Dashboard

Does your organization have consolidated reporting that effectively measures the four pillars of operational health: Business Results, Customer Service, Employee Engagement, and Quality? Do your operational leaders have easy access to the information they need to identify and diagnose issues that may be impacting results in each of the four pillars? Can you measure the impact of changes deployed within the organization?

PDA Offering

By inventorying and documenting your existing reports, PDA will generate a management information structure (capturing everything from tactical operational detail all the way through strategic measurements) that will provide your leaders a real-time assessment of the organization, site, or individual team.

Consulting Module #6

Key Indicators / Dashboard


Does your organization have consolidated reporting that effectively measures the four pillars of operational health: Business Results, Customer Service, Employee Engagement, and Quality? Do your operational leaders have easy access to the information they need to identify and diagnose issues that may be impacting results in each of the four pillars? Can you measure the impact of changes deployed within the organization?


PDA Offering

By inventorying and documenting your existing reports, PDA will generate a management information structure (capturing everything from tactical operational detail all the way through strategic measurements) that will provide your leaders a real-time assessment of the organization, site, or individual team.

Outcomes

Produces a set of best practice critical measurements that are supported by quantifiable behaviors, activities, indicators and outcomes.

Helps to better articulate the organization’s values, its objectives, and the progress against those objectives.

Provides a comprehensive set of measurements that allow leaders to monitor their business, diagnose root causes of performance gaps, and measure effectiveness, resource utilization, and customer service.

Promotes accountability at all levels and functions within the organization.

Outcomes

Produces a set of best practice critical measurements that are supported by quantifiable behaviors, activities, indicators and outcomes.

Helps to better articulate the organization’s values, its objectives, and the progress against those objectives.

Provides a comprehensive set of measurements that allow leaders to monitor their business, diagnose root causes of performance gaps, and measure effectiveness, resource utilization, and customer service.

Promotes accountability at all levels and functions within the organization.

Duration

  • Review Existing Reports 
  • Interview Key Resources

Generate Reporting/Dashboard Template

Develop Report with Observations and Actionable Recommendations

Duration

  • Review Existing Reports
  • Interview Key Resources

Generate Reporting/Dashboard Template

Develop Report with Observations and Actionable Recommendations

For more information contact Mark Sawyer

(207)747-4308

Consulting Modules

#1
STD Claim Management